Issues with outgoing emails

Incident Report for Palisis AG

Resolved

All issues have been resolved and mail delivery has been successful without any issues for 5 days.

Posted Oct 19, 2020 - 10:10 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 13, 2020 - 07:04 UTC

Monitoring

We've resolved the issue and are currently monitoring the situation.

Posted Oct 13, 2020 - 06:03 UTC

Identified

We're are investigating an issue of emails not being delivered.
We are working with AWS on a solution to the problem.

Posted Oct 12, 2020 - 15:42 UTC

This incident affected: Palisis (Palisis Backend, Palisis Webshops) and TourCMS (TourCMS API, TourCMS Admin Interface).