Palisis AG Status

All Systems Operational

Palisis Operational

Palisis Backend Operational

Palisis Webshops Operational

Palisis App and Terminals Operational

TourCMS Operational

TourCMS API Operational

TourCMS Admin Interface Operational

TourCMS Sync Operational

TourCMS Hosted Booking Engine Operational

Palisis Websites Operational

Aircall Inbound calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

Elevated traffic to TourCMS systems causing disruption to services

Resolved - This incident has been resolved.
Nov 13, 22:29 UTC

Monitoring - DDoS mitigation is in place and services are resumed
Nov 13, 22:05 UTC

Identified - The source of traffic has been identified as a DDoS and mitigation is in process
Nov 13, 22:00 UTC

Investigating - We are currently investigating this issue.
Nov 13, 21:50 UTC

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

TourCMS intermittent errors during bookings

Resolved - This incident has been resolved.
Nov 5, 14:54 UTC

Monitoring - Additional capacity has been added to an affected cache service, bookings should be operational however our engineers continue to monitor.
Nov 5, 09:35 UTC

Identified - The cause of intermittent booking issues has been identified and a fix is being deployed
Nov 5, 09:17 UTC

Investigating - TourCMS is experiencing intermittent booking errors
Nov 5, 08:09 UTC

Nov 4, 2025

Delays recalculating spaces on departures reported in some TourCMS accounts

Resolved - This incident has been resolved.
Nov 4, 15:36 UTC

Monitoring - Departure recalculation speed is improved.
Nov 4, 14:36 UTC

Identified - An issue has been identified with a work queue, mitigation is in place.
Nov 4, 14:33 UTC

Investigating - A delay has been reported with recalculation of departure spaces on some accounts.
Nov 4, 13:32 UTC

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.