Adyen Degraded performance for Cloud Terminal endpoints in EU
Incident Report for Palisis AG
Resolved
Adyen has confirmed that since 15:20 CET, the issue affecting the performance of Cloud Terminal API endpoints in Europe has fully recovered.

We will continue to monitor and provide another update if required.
Posted Dec 06, 2023 - 14:43 UTC
Investigating
Adyen have identified an issue starting at 13:26 CET causing degraded performance of their platform for a subset of customers connecting to our Cloud Terminal endpoints in Europe.

Their engineering team has been engaged and is urgently working to resolve this issue.

You can also follow future updates through their status page (https://status.adyen.com).
Posted Dec 06, 2023 - 12:54 UTC
This incident affected: Palisis (Palisis App and Terminals).