Delays recalculating spaces on departures reported in some TourCMS accounts

Incident Report for Palisis AG

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 15:36 UTC

Monitoring

Departure recalculation speed is improved.
Posted Nov 04, 2025 - 14:36 UTC

Identified

An issue has been identified with a work queue, mitigation is in place.
Posted Nov 04, 2025 - 14:33 UTC

Investigating

A delay has been reported with recalculation of departure spaces on some accounts.
Posted Nov 04, 2025 - 13:32 UTC
This incident affected: TourCMS (TourCMS API, TourCMS Admin Interface).
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